USA irport Parking DIA Contact Information
E-mail: customerservice@usairportparking.com
Parking Facility Direct Line: 303.371.7575
Parking Facility Fax: 303.371.7060
Toll-Free Information:
1-866-PARKING 1-866-727-5464
Mailing Address:
USAirport Parking 18000 East 81st Avenue Commerce City, CO 80022
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a Comment!
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Name: Dan Ryhal
Date Submitted:
3/7/2010 1:43:16 PM
Rating:
1 Flags
Comments:
I have been parking at your facility for over 8 years. I am on a first name basis with 1/2 of your drivers.You all do a great job. Drivers are great.
Name: Kathy Larson
Date Submitted:
1/26/2010 8:41:46 PM
Rating:
5 Flags
Comments:
I am very slow to write to tell you how grateful I was to Marcy on December 27th. I returned from a Christmas trip to Minnesota to find that I had left the dome light on in my car and my battery was dead. Marcy drove me to my car and expertly jump-started it....
Management's Response:
Glad we could be so helpful- thanks!
Name: Carol Steenburgh
Date Submitted:
12/31/2009 12:25:30 PM
Rating:
5 Flags
Comments:
...Upon my arrival one of your staff was assisting an elderly woman so she would not fall navigating the snowy footing. My luggage was out of my trunk as soon as it was opened, again by one of your helpful staff. After the full bus started pulling away, I realized that I had left an item in my car. No problem, the driver quickly swung back to my car and we werre on the way!
Management's Response:
We are glad to exceed your expectations for First Class Travel on the way to DIA.
Name: Peg Hayslett
Date Submitted:
12/30/2009 11:34:18 AM
Rating:
5 Flags
Comments:
I wanted to write and say Thank You! This was our first experience using / parking at US Airport Parking and it was great! I had to make a last minute change to the reservation and during this busy holiday, it was not a problem!! We waited less than 5 minutes for the shuttle bus to the parking lot and dropped off at our vehicle.
Thanks again.
The Hayslett''s
Management's Response:
Glad we could meet or exceed your expectations. Thanks for letting US know and please, tell your friends!
Name: S Penner
Date Submitted:
12/3/2009 6:30:19 PM
Rating:
2 Flags
Comments:
US Airport Parking may stay open despite storms, but their ice-removal program is inadequate. When the bus driver took me to my car in covered parking, he stopped so that the bus door opened on to a large patch of ice under some dirt. I slipped on the ice and fell to the ground. The driver ("Rocky" in bus #3) said nothing, closed the bus door, and drove off. I complained at the office, and filled out an "Incident Report", including my phone number. I have heard nothing since then from USA Pkg.
Management's Response:
Sorry to hear you slipped and fell upon returning to your car. We do the best snow removal possible though sometimes we simply can t keep up... much like the local cities do in the neighborhoods.
We are sincerely glad the Mr. Penner is OK, and hope his next experince is better, all-around!
After speaking with Mr. Penner via phone and email we have made it more important to our drivers to be sure they warn folks exiting the bus when we have water, snow or ice in the lanes.
Name: Mark Waddell
Date Submitted:
10/26/2009 11:13:55 AM
Rating:
5 Flags
Comments:
We parked for 4 days and when we went to pickup our car the night of 10/13 the battery was dead because we had left the interior dome light on. We were really bummed but called the parking lot number and a very nice lady came right out and jumped our car and we were on the road in 10 minutes. Great service!!
Management's Response:
Glad we could help you out!
Name: Jeff Turner
Date Submitted:
10/2/2009 10:40:15 AM
Rating:
5 Flags
Comments:
I moved to US Airport Parking from WallyPark at DIA for a few reasons.
1) Your parking is organized, there is always a shuttle waiting for me when I park and when it s pick up time from the terminal.
2) Your drivers speak fluent english...
Management's Response:
Glad we can help. We are here for you!
Name: Cheryl Wells
Date Submitted:
9/25/2009 3:55:13 PM
Rating:
5 Flags
Comments:
Amazing. While in Canada, I washed my parking locator slip. USAirport Parking found my car and emailed me the information. I can t thank them enough. I will always park here.
Management's Response:
Glad to help! As lomg as you knwo the date and time you arrived on our lot, we can find your car... Glad to have you with US!
Name: Chris Meads
Date Submitted:
9/25/2009 10:07:54 AM
Rating:
5 Flags
Comments:
I have tried many of the parking vacilities in the DIA area and have found yours to be the best. I will continue to use you.
Management's Response:
Thanks for the kind words, and your business!
Name: Media Mark
Date Submitted:
7/17/2009 3:16:44 PM
Rating:
5 Flags
Comments:
Since 2006 I was in the air every week and drove right to the airport garage- top level, same row. When budget cuts hit in 08 I tried USAirport- it was faster than parking at DIA and walking in! In fact, when the company laid us off in dozens, I like USAirport so much, I took a job there!
Name: Florian Zigan
Date Submitted:
7/6/2009 4:27:38 PM
Rating:
5 Flags
Comments:
used this lot for the first time in May 2009.
I have only one thing to say.
I WAS IMPRESSED!
great service, great people, will use again.
Management's Response:
That is what we expect- and we re glad to see it! Thanks!
Name: michael cleveland
Date Submitted:
6/23/2009 1:09:18 PM
Rating:
5 Flags
Comments:
if someone is coming (from) out of town to this airport, where would I pick them up? should I park at the usairport parking?
Management's Response:
Absolutely! You can park with US and ride our shuttle to DIA- and return with your visitors. That is agreat way to save... enjoy their visit!
Name: MIchele Walker
Date Submitted:
5/4/2009 10:18:59 AM
Rating:
5 Flags
Comments:
We used USAirport the first time in April. Pulled a ticket and hit the airport in about 5 minutes. We returned and got right on a shuttle and picked up our car, in about 5 minutes. Awesome. Never will walk around the airport parking lot again!
