USA irport Parking DIA Contact Information
E-mail: customerservice@usairportparking.com
Parking Facility Direct Line: 303.371.7575
Parking Facility Fax: 303.371.7060
Toll-Free Information:
1-866-PARKING 1-866-727-5464
Mailing Address:
USAirport Parking 18000 East 81st Avenue Commerce City, CO 80022
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a Comment!
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Name: Chris Bole
Date Submitted:
6/21/2010 3:44:25 PM
Rating:
5 Flags
Comments:
I recently parked my Escalade at your place from 6/11/10 thru 6/18/10. When I got to the airport, I realized that I had not locked my door, called your place, spoke with a lady, and told her about my situation. She said she would have someone go out and check the door. Not only not locked the door, but had also not rolled up my window. They put plastic over the window with tape to keep the elements out for the week we were gone. I just wanted to say “thanks” for going above and beyond.
Management's Response:
Glad we could help- thanks for the kind words!
Name: David Gilmore
Date Submitted:
6/3/2010 12:00:54 PM
Rating:
5 Flags
Comments:
I would like to commend one of your officers, DOYLE BRASEL, of post 510 Echo East terminal Denver Airport. This man went out of his way in helping 2 stranded passengers get transport to Colorado Springs on May 29, 2010. Many thanks to him from my wife and I.
Name: liz wendling
Date Submitted:
5/26/2010 3:28:05 PM
Rating:
5 Flags
Comments:
Finally.....with the $2 coupon I got off your website, its now affordable to park in your lot. I used to park at Pikes Peak and now they are only $1 difference than you, verses $2 per day. Thanks for getting the message to be competetive.
Management's Response:
Thanks for the kind words- enjoy your trip!
Name: Jane Smith
Date Submitted:
4/4/2010 10:23:11 AM
Rating:
5 Flags
Comments:
USAirport Parking is by far the best airport parking service at DIA. As a frequent traveler, I find that they have the most organized system in place. I really like to park in covered parking when it snows.
Management's Response:
Thanks for you review- try our Valet next time- we'll even warm up the car for you on your way back from DIA! Enjoy!
Name: Lisa Boyd
Date Submitted:
3/22/2010 12:18:20 PM
Rating:
5 Flags
Comments:
I just want to say thank you for the wonderful service we experienced last night. I did not catch the name of the employee who helped us, but please thank whomever was on duty - after a long day of traveling, we arrived at our car to find our battery was almost dead. Within minutes of flagging a passing shuttle, someone was at our car with a charger. I can only imagine how long we would have been waiting for help in one of the DIA lots. Great value and great service!!
Management's Response:
Thanks Lisa, glad we could shine for you!
Name: Christopher Peters
Date Submitted:
3/18/2010 9:22:47 AM
Rating:
5 Flags
Comments:
I would like to thank you for your EXCELLENT service. I travel frequently for business and am gone for weeks at a time. I never have to wait long for the shuttle and would like to complement the courtesy and Professionalism of your staff.
Management's Response:
Christopher, we appreciate the kind words and stars! Thansk!
Name: Pam Lee
Date Submitted:
3/15/2010 12:17:03 PM
Rating:
5 Flags
Comments:
I just want to thank you for being such a "first class" operation. We travel frequently and have been parking with you for several years and would not considering doing anything else.
We live in western Colorado and knowing we can safely leave our car for a few days or a few weeks so it is right there when we return is very important to us. Also, your promptness in getting us to the airport and picking us up on the return has always been more than satisfactory...
Management's Response:
Thanks for your comments. We work hard to provide you with the best value we can and appreciate hearing that it is exactly what you want! Happy Travels!
Name: Kathy Larson
Date Submitted:
1/26/2010 8:41:46 PM
Rating:
5 Flags
Comments:
I am very slow to write to tell you how grateful I was to Marcy on December 27th. I returned from a Christmas trip to Minnesota to find that I had left the dome light on in my car and my battery was dead. Marcy drove me to my car and expertly jump-started it....
Management's Response:
Glad we could be so helpful- thanks!
Name: Carol Steenburgh
Date Submitted:
12/31/2009 12:25:30 PM
Rating:
5 Flags
Comments:
...Upon my arrival one of your staff was assisting an elderly woman so she would not fall navigating the snowy footing. My luggage was out of my trunk as soon as it was opened, again by one of your helpful staff. After the full bus started pulling away, I realized that I had left an item in my car. No problem, the driver quickly swung back to my car and we werre on the way!
Management's Response:
We are glad to exceed your expectations for First Class Travel on the way to DIA.
Name: Peg Hayslett
Date Submitted:
12/30/2009 11:34:18 AM
Rating:
5 Flags
Comments:
I wanted to write and say Thank You! This was our first experience using / parking at US Airport Parking and it was great! I had to make a last minute change to the reservation and during this busy holiday, it was not a problem!! We waited less than 5 minutes for the shuttle bus to the parking lot and dropped off at our vehicle.
Thanks again.
The Hayslett''s
Management's Response:
Glad we could meet or exceed your expectations. Thanks for letting US know and please, tell your friends!
Name: Mark Waddell
Date Submitted:
10/26/2009 11:13:55 AM
Rating:
5 Flags
Comments:
We parked for 4 days and when we went to pickup our car the night of 10/13 the battery was dead because we had left the interior dome light on. We were really bummed but called the parking lot number and a very nice lady came right out and jumped our car and we were on the road in 10 minutes. Great service!!
Management's Response:
Glad we could help you out!
Name: Jeff Turner
Date Submitted:
10/2/2009 10:40:15 AM
Rating:
5 Flags
Comments:
I moved to US Airport Parking from WallyPark at DIA for a few reasons.
1) Your parking is organized, there is always a shuttle waiting for me when I park and when it s pick up time from the terminal.
2) Your drivers speak fluent english...
Management's Response:
Glad we can help. We are here for you!
Name: Cheryl Wells
Date Submitted:
9/25/2009 3:55:13 PM
Rating:
5 Flags
Comments:
Amazing. While in Canada, I washed my parking locator slip. USAirport Parking found my car and emailed me the information. I can t thank them enough. I will always park here.
Management's Response:
Glad to help! As lomg as you knwo the date and time you arrived on our lot, we can find your car... Glad to have you with US!
Name: Chris Meads
Date Submitted:
9/25/2009 10:07:54 AM
Rating:
5 Flags
Comments:
I have tried many of the parking vacilities in the DIA area and have found yours to be the best. I will continue to use you.
Management's Response:
Thanks for the kind words, and your business!
Name: Media Mark
Date Submitted:
7/17/2009 3:16:44 PM
Rating:
5 Flags
Comments:
Since 2006 I was in the air every week and drove right to the airport garage- top level, same row. When budget cuts hit in 08 I tried USAirport- it was faster than parking at DIA and walking in! In fact, when the company laid us off in dozens, I like USAirport so much, I took a job there!
Name: Florian Zigan
Date Submitted:
7/6/2009 4:27:38 PM
Rating:
5 Flags
Comments:
used this lot for the first time in May 2009.
I have only one thing to say.
I WAS IMPRESSED!
great service, great people, will use again.
Management's Response:
That is what we expect- and we re glad to see it! Thanks!
Name: michael cleveland
Date Submitted:
6/23/2009 1:09:18 PM
Rating:
5 Flags
Comments:
if someone is coming (from) out of town to this airport, where would I pick them up? should I park at the usairport parking?
Management's Response:
Absolutely! You can park with US and ride our shuttle to DIA- and return with your visitors. That is agreat way to save... enjoy their visit!
Name: MIchele Walker
Date Submitted:
5/4/2009 10:18:59 AM
Rating:
5 Flags
Comments:
We used USAirport the first time in April. Pulled a ticket and hit the airport in about 5 minutes. We returned and got right on a shuttle and picked up our car, in about 5 minutes. Awesome. Never will walk around the airport parking lot again!
